Key Elements to Look for in a Restoration Company

When your home is damaged by fire, water, mold, or other serious problems, you don’t have much time to decide which restoration team to hire. Use your time wisely by asking incredibly important questions like these shown below – and get satisfactory answers before you commit to any company.

Are They Properly Certified in Your State?

Although restoration companies are not federally regulated, each state has its own requirements. Double-check with any company you interview to see if their “certified” professionals actually have the credentials they need to work where you live. Any professional restoration company should also be certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This ensures they follow high standards.

Do Online Reviews Show They Are Trustworthy?

You wouldn’t eat at a restaurant that was poorly reviewed, so why would you hire a team to fix your home if others don’t recommend them? Search for online reviews that praise a company’s reliability, quality of work, and customer service. If you repeatedly spot negative reviews, or if you can’t find much information about the company online, run the other way.

What Insurance Companies Do They Work With?

After speaking with your insurance company and figuring out how your damage claim will work, discuss the details of your situation with the restoration company. A good restoration company will help you make the most of your claim, and negotiate with your insurance provider to ensure that all parts of the damage are fixed.


When it comes to the 3 vital elements above – proper certification, trustworthiness, and experience with insurance companies – Restoration 1 of Mohave County covers all the bases. We are the Mohave County area’s water and fire damage experts, and our former customers praise both our customer service and expertise. We’ll deal with every part of the restoration process, from inspecting and assessing the initial situation, to clearing out mold and unsalvageable furniture. Our experience with disasters of all types, plus our solid commitment to the best customer service, will help restore your property – and your peace of mind as well.

After a disaster at your home, contact Restoration 1 of Mohave County. Call (928) 235-4193 today and take the first steps towards getting things back to normal.